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Sky/Discovery Carriage Dispute

Channel carriage disputes are relatively rare in the UK, but we’re in for a sizeable one right now, with Discovery publicly stepping forward and saying that from the end of this month, Sky subscribers may no longer get access to a Discovery channels. It seems that the two companies have been unable to reach agreement on how much Sky pays Discovery from the subscription fees it collects from viewers.

Sky says that it has overpaid for Discovery’s channels for years.

Discovery says that it is now paid less than it was ten years ago. They claim Sky is playing hardball because of its Premier League rights inflation.

The whole dispute has become very public, very quickly. I noticed that during the BBC’s reporting of a Venus/Serena final in the Australian Open at the weekend, there was already a crawl along the Eurosport footage they’d lifted.

Discovery has set up a Keep Discovery website, and their social media outlets are alerting followers to the dispute. This is straight out of the US-playbook, where such tactics are common and often go public. Sometimes they’re quickly resolved; but other times they go on for years (In Los Angeles there is ongoing dispute between Time Warner Cable who own SportsNet LA with exclusive LA Dodgers coverage, and the major cable companies who actually reach customers in the area. As a result, most locals have been unable to watch local basseball coverage for at least three seasons now.)

Meanwhile, Sky has also added a section to its customer service website.

While I’m not sure how long discussions have been going on, this must have been a while. I know this because sometime around October last year, I completed a Sky customer research survey in which many of the questions seemed to be about how much I valued Discovery’s channels, and whether I’d continue as a customer if I lost access to their channels.

A few thoughts on this:

In the meantime, do I pay £19.99 for a year’s subscription to Eurosport Player? It’s on sale until 31st January when the price reverts to £59.99? It works with Chromecast. Paying would be hedging my bets. And if the channels do disappear, then a conversation with Sky’s retention team might see me recouping that cost.

* I’m not advocating this, but it must surely be a temptation.

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