Back in February, I posted a piece about the new style Lynx deodorant cans and said that I thought the design was faulty.
Well, as the comments to that post seem to confirm, I’m not the only person who’s noticed the fault. OK – four other people isn’t a great deal, but these are people I don’t know, and who were so disappointed with the product’s design that they Googled to see if anyone else had noticed the fault. There must be plenty more people who’ve got faulty cans who didn’t Google for others in the same boat.
And there are more people who’ve blogged on it including Mr Biffo (new book out now) and this person here who’s a little worried about being sued.
Well I’m not so worried, because it seems to me that the design is flawed. I’m sure that if I complained I’d be sent a replacement can, or a voucher for one at least. Unilever need’s to acknowledge this, and redesign their cans.
In the meantime, I’ve not bought another can of Lynx since the new design arrived, and I’d suggest that you do likewise. Look – I’m not especially in their target market, but a deodorant’s a deodorant, but if the can won’t work, then I won’t buy the can. And a drop off in sales will bring about a redesign in the long run.
