Back in February, I posted a piece about the new style Lynx deodorant cans and said that I thought the design was faulty.
Well, as the comments to that post seem to confirm, I’m not the only person who’s noticed the fault. OK – four other people isn’t a great deal, but these are people I don’t know, and who were so disappointed with the product’s design that they Googled to see if anyone else had noticed the fault. There must be plenty more people who’ve got faulty cans who didn’t Google for others in the same boat.
And there are more people who’ve blogged on it including Mr Biffo (new book out now) and this person here who’s a little worried about being sued.
Well I’m not so worried, because it seems to me that the design is flawed. I’m sure that if I complained I’d be sent a replacement can, or a voucher for one at least. Unilever need’s to acknowledge this, and redesign their cans.
In the meantime, I’ve not bought another can of Lynx since the new design arrived, and I’d suggest that you do likewise. Look – I’m not especially in their target market, but a deodorant’s a deodorant, but if the can won’t work, then I won’t buy the can. And a drop off in sales will bring about a redesign in the long run.
Lynx Cans Revisited
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5 responses to “Lynx Cans Revisited”
A drop off in Lynx sales can only be a good thing for anyone who has to use the changing rooms at their local leisure centre, or indeed anyone who has to work in an office on a Friday night.
For me, the ‘Lynx effect’ has always been to double offer in a coughing fit.
Hi Adam I have been a Lynx user for as long as I can remember and my teenage son has now started to use Lynx. But why this new dispenser.. Radical or not the new style can is awful and makes application difficult.. For the first time today in a long while I purchased a competitors product, not because it smelt better, just because the can was easier to use!!
Hi, I recently bought 4 cans from the supermarket, all of them had this same problem after contacting Lynx they sent me a voucher for £3 to cover all 4 cans, hardly looking after your customers is it!
Returned 2 faulty cans and got £6 in vouchers back….
The can design is horrible, it seems every single can I ever use falls foul of the little plastic nozzle moving down and half of the product being wasted inside the can lid if I aren’t brave enough to spike my fingers having pulled off the rubbish lid.