BBC Radio

RAJAR Q4 2017

RAJAR

As ever, this post is brought to you in association with RALF from DP Software and Services. I’ve used RALF for the past 9 years, and it’s my favourite RAJAR analysis tool. So I am delighted that I continue to be able to bring you this RAJAR analysis in association with RALF. For more details on the product, contact Deryck Pritchard via this link or phone 07545 425677.

49.9%, hey?

49.9%.

That’s the percentage of listening that is now digital. So very close to 50%, but just not quite. But I’ll come back to that shortly.

These are a few thoughts on the final RAJAR results for 2017 that are now in, representing the period up to and including 18th December 2017.

Overall radio listening remains at 90% of the UK population listening at least once a week, listening for over a billion hours cumulatively. Those listening hours are down a small amount however, falling 0.9% on the year.

For the record, the mean age of a radio listener is 48 (up from 47) a year ago. But averages are something of a brute instrument to measure listening, particularly when you consider that the population is ageing.

A more useful measure is to look at the number of hours age groups listen to over time. The chart below compares listening by age demo over the last five years, comparing similar quarters.

In general terms the story isn’t too bad, with the notable exception of 15-24s for whom there is a clear downward trend. The reach for this demographic is down to 80.3%, the lowest it has ever been. This is a “problem” group for radio.

Earlier this evening I attended an interesting event organised by the research and analysis company MIDiA, exploring radio in a streaming world. One of the metrics they talked about was the number of listening events people have during the week. While MIDiA’s research compares radio to streaming services which isn’t something that RAJAR allows, RAJAR does let you explore what’s happening with listening events.

This chart is another good way to explain things.

What it shows is the number of different listening events someone has in the course of a week. While a given listening event might be just a few minutes, or conversely many hours, the number of times someone turns to the radio is a decent indicator about how radio is doing as a medium in someone’s life.

I’ve just compared 15-24s with all adults in the above chart, and you can quickly see that there is a decline in the number of times the average 15-24 year old turns on the radio over a relatively short period of time. It’s now less than twice a day. The all adult number is steadier, but the key here is to make it easier for that number to be bumped up, and that will be the challenge radio has to face up to. Can smart speakers introduce more listening events?

But let’s get back to that digital listening figure, as it’s incredibly close to the point whereby half of all listening is through a digital platform.

49.9% is clearly the highest amount of digital listening we’ve yet seen, and I would confidently expect the 50% figure to be breached as soon as next quarter, in the main because I think we’re about see significant growth in radio listening via smart speakers.

Google reported selling 6m speakers globally between October and December, many of them heavily discounted. Amazon doesn’t give out numbers, but reported that the Echo was the biggest selling item on its site over Christmas.

A lot of speakers were sold, and these make very convenient voice controlled radios.

That’s why I think we’ll get to 50% digital listening as soon as the next quarter. But it is also true that these speakers make listening to services like Spotify also much easier. So there’s give and take there.

(It’s worth noting that I’m absolutely not going to round 49.9% up to 50% because we’ve been looking at this number closely for years, and always reporting it to the nearest .1%. To round up now would be wrong and somewhat misleading.)

What I’m not saying is that a great deal will happen very quickly once the 50% mark is breached. While theoretically allows processes to begin for an analogue to digital switchover for radio, I just don’t see that happening very soon. Generally speaking other things are using up lots of Parliamentary time at the moment. Similarly, I suspect that recently announced radio deregulation will take longer than many might hope, because there just isn’t time to fit in the primary legislation required to do anything.

If you dig a little further into the digital figures, then you find that commercial radio is ahead of the BBC in going digital. Commercial radio is 51.6% digital compared with BBC radio at 48.3%. This isn’t too surprising when you consider that BBC radio is generally older than commercial radio – the average of a listener is 50 v 45 for commercial radio. The older you are, the less likely you are to have switched to digital.

National and Digital

Radio 1 had a good quarter this time around, climbing to over 9.8m in reach, representing growth on both the previous quarter and year. Hours spent listening climbed too. The only very slight downside is that the average age of the audience crept up very slightly to 36. But I do think it’s harder to break music listening into age groups as much as would have been the case in the past. Nick Grimshaw also had his best performance at breakfast since Q3 2015, with 5.7m listeners.

Radio 2’s results were decent as well, with reach up 0.8% on the quarter and 2.9% on the year. While hours were up a very healthy 3.6% and 4.5% respectively. 190m listening hours is a new record for Radio 2, and represents 18.3% of all UK radio listening.

Radio 3 was down fractionally in reach on the quarter, but more so on the year. It was a similar picture in terms of hours, but it’s worth noting that Q4 2016 for Radio 3 was something of a freak result, particularly in terms of hours. Radio 3 also had some schedule changes take place during this quarter.

Radio 4 is fractionally up in reach on the quarter and fractionally down on the year. Hours are down 0.8% on the quarter, and a much more significant 8.1% down on the year. But of course, Q4 2016 was a US Presidential election quarter!

Radio 4 Extra reported some record figures being healthily up in reach and hours on both the previous quarter and previous year. It reached 2.26m reach and 13.3m hours this time around.

Five Live had quite a decent bounce from last quarter, up 7.6% in reach. That’s still 4.6% down on the previous year, but there’s a relatively new daytime schedule still bedding in, with some recent further tweaks that won’t yet have hit RAJAR.

Five Live Sports Extra had a small amount of Ashes commentaries in this quarter, although much of the Australian tour will come in Q1. What’s more, there was more summer sport in Q3, so this quarter saw sizeable falls.

6 Music didn’t have a record set of numbers! It was down a little in reach, although up on the quarter in hours. It ticks along very nicely.

Classic FM had a really good set of numbers, up 4.4% on the quarter in reach (up 5.7% on the year), and even greater gains in terms of hours.

Absolute Radio had a good set of numbers too, with reach up 10.9% on the quarter (up 5.9% on the year) and hours up 5.9% on the quarter (up 16.3% on the year). That represents easily the best reach the station has had since it rebranded as Absolute Radio back in 2008. Hours are also at a record level.

Talksport falls a little from last quarter in reach, down 2.2% on the quarter (down 4.8% on the year). More worryingly, hours fell 17.5% on the quarter (down 8.8%) on the year. The only thing I’d note is that there was quite a big swing last quarter, so some of this might be “correction.” The station is benefiting from News UK cross-promotions however, with regular ads to be found in both The Sun and The Times, but I wonder if it needs further refreshment?

It’s sister station Talksport 2 remains a little challenged, with reach down 9.1% on the quarter (but up 5.8% on the year) at 311,000. Hours are more stable, but there is still work to be done in establishing what the station really is – since it’s more than simply a spillover station as Five Live Sports Extra is.

The last few weeks have seen some big changes in the Talkradio line-up with some significant programming investment going into the station – not least signing up Eamonn Holmes, and moving Julia Hartley-Brewer to breakfast in place of Paul Ross. Of course, we’ll have to wait until next quarter to see the first fruits of these changes. In the meantime reach fell 5.5% on the quarter (down 4.0% on the year), while hours rose 6.9% on the quarter (and more than doubled on the year).

The Absolute Radio Network had a great set of figures, closing in on nearly 5m a week across the portfolio of services – a new record. The network was up 4.4% on the quarter (up 3.7% on the year), while hours were up 2.9% on the quarter (up 2.7% on the year). The main Absolute Radio service was the best performer, but it’s notable that Absolute Radio 90s has just won “promotion” to the national D1 multiplex. It’s interesting that Bauer chose not to shuffle the deck a bit and put Absolute 80s back on D1, and put 90s on D2 which has lower coverage. Absolute 80s launched in 2009, and we are now nearly ten years on. Does that mean that 90s is the new 80s, and 80s is in fact what we’d have previously called a “gold” format?

I tend to think that Absolute is being quite smart making a play for 90s, as demographics mean that those in their 30s-40s today grew up with 90s music in their teenage years.

As for Absolute 80s? Well it’s battling on with Heart 80s, and while it’s still ahead, things are getting tight. Recall that Heart 80s has the better D1 coverage.

Absolute 80s fell 3.8% in reach on the quarter (down 3.6% on the year), to 1.47m. Hours fell more down 12.6% on the quarter (down nearly 27% on the year) to 6.4m.

Heart 80s is still on a few months old, but it grew 7.4% in reach to 1.17m, while hours grew 25.3m to 6.1m. That means that the station is on course to overtake Absolute 80s in terms of listening perhaps as soon as next quarter. We’ll have to wait and see about reach.

That raises some interesting questions about loyalty. It turns out that only 200,000 people listen to both stations, suggesting that there’s more than simply having “80s” in your station name. But Heart does seem to be persuading people to make the switch.

Returning to Absolute Radio for a moment, the big question there must be who replaces Christian O’Connell who has recently announced that he will be moving to Australia to take up a new challenge in Melbourne. His reach of 2.1m is second only to Rickie, Melvin and Charlie on Kiss in the commercial radio world, and he’s going to be a tough act to follow. The obvious choice would be Dave Berry who looks to have quickly settled in at Drive on Absolute. But changes in breakfast presenters are always tricky times.

Elsewhere in Bauer, the Magic Network performed well with both reach and hours up. The 3.9m reach of the network is a new record for them. The main Magic station is also doing well.

Kiss is largely speaking flat on the quarter with only small changes, although it’s up on the year. Kisstory is down in reach and hours on the quarter, but it up on the year. Kiss Fresh starts from a lower based, but it up in reach and hours both on the quarter and the year.

Over with Global, the Heart Network saw some falls, with reach down 5.1% on the quarter (down 8.3% on the year), while hours fell 2.9% on the quarter (down 10.2% on the year). There’s a similar story with the Heart Brand which incorporates more than the main network. In London, there’s certainly been some marketing activity recently – I noticed that some of the current bus ads have actually put the FM frequency on them, something that many radio brand ads have shied away from in recent years. But I can’t definitively pinpoint what marketing was done in this quarter nationally.

Capital too has a current marketing campaign underway, in London at least, where they are still trying to bed in Roman Kemp on their breakfast show. Nationally, as with Heart, the network is down a bit, with reach down 4.1% on the quarter (down 4.5% on the year), while hours fell 7.5% on the quarter (down 5.0% on the year).

Radio X is doing well nationally with its best ever figures. Reach is up 3.7% on the quarter (and up a massive 26% on the year), while it’s also up 11.7% on the quarter (and up 26% on the year). Global has invested heavily here, and it looks to be beginning to pay off for them.

LBC is down a little on the quarter, but still up nearly 20% in reach on the year. It seems to have settled at just over 2m listeners a week nationally.

Overall commercial radio fell from 45.3% of all radio listening last quarter to 44.2% of listening this quarter. (It’s still up from last year’s 43.9% however).

On the other hand BBC radio grew from 52.1% of listening to 52.8% of listening this quarter. However it was at 53.5% this time last year.

London

As ever, London sees a certain amount of movement. Things are tight amongst the commercial stations with Capital London just pipping Kiss for the biggest audience in terms of reach.

Capital was down fractionally to 2.1m (although up nearly 22% on the year), while Kiss had a big 8.2% jump to 2.0m reach (up 8.8% on the year).

The tables are turned in terms of listening time however, with Kiss coming out ahead of Capital. Kiss actually saw a fall of 7.2% on the quarter (and a rise of 13.5% on the year), showing just how changeable the London marketplace is. On the other hand Capital’s hours fell more, down 9.2% on the quarter (but up 28% on the year!).

However, LBC still owns the commercial listening crown in London despite also seeing a fall in hours of 7.6% (down 1.6% on the year). Reach was nicely up 9.5% on the quarter (up 15.2% on the year) to 1.2m.

Absolute Radio had a decent reach result in London, up 5.0% on the quarter (up 22% on the year), although hours were down nearly 21% on the quarter (up 22% on the year).

The other station to note in London is Radio X, with its strongest London performance since it rebranded from Xfm. Reach grew 6.5% on the quarter (up 18% on the year), while hours jumped 31% on the quarter (up 12% on the year).

Finally BBC London had a good quarter, increasing 26% in reach on the quarter (and 60% on the year), while hours were up 59% on the quarter (and 99% on the year). It has to be said that BBC London’s figures have been all over the place in recent quarters, hence some of those gains. But reach is in line with recent quarters even if hours seem remarkably high.

Overall those BBC London figures contributed towards a better quarter for the BBC in London than commercial radio. While commercial radio is still ahead of the BBC with 50.3% listening in the capital, it has fallen back from 54.7% last quarter. However it’s still better for commercial than a year ago when the BBC had a rare victory in London.

Further Reading

For more RAJAR analysis, I’d recommend the following sites:

The official RAJAR site and their infographic
Radio Today for a digest of all the main news
Go to Media.Info for lots of numbers and charts
Mediatel’s Newsline will have lots of figures and analysis
Paul Easton for more lots analysis including London charts
Matt Deegan will [probably*] have some great analysis
The BBC Mediacentre for BBC Radio stats and findings
Bauer Media’s corporate site
Global Radio’s corporate site

All my previous RAJAR analyses are here.


Source: RAJAR/Ipsos MORI/RSMB, period ending 18 December 2017, Adults 15+.

Disclaimer: These are my views alone and do not represent those of anyone else, including my employer. Any errors (I hope there aren’t any!) are mine alone. Drop me a note if you want clarifications on anything. Access to the RAJAR data is via RALF from DP Software as mentioned at the top of this post.

* The day RAJAR comes out probably isn’t the best time to go for a meal and still leave yourself time to write up what’s happening!

RAJAR Q3 2015

RAJAR Q4 2013

This post is brought to you in association with RALF from DP Software and Services. I’ve used RALF for the past 8 years, and it’s my favourite RAJAR analysis tool. So I’m delighted to be able to bring you this analysis in association with it. For more details on RALF, contact Deryck Pritchard via this link or phone 07545 425677.

The end of October brings Halloween, and also the latest set of RAJAR numbers. Insert your own joke about the two of them here.

Let’s have a canter through the numbers and see how stations have done.

National Stations

At a time of intense scrutiny over Charter Renewal, BBC radio has had a really good RAJAR with increases nearly across the board.

Radio 1 has seen its second increase in reach in a row, heading over 10.5m listeners again, and even seeing a fractional year on year increase. Hours are very marginally down, and I fear that it will be this measure that people should really be looking at, or average hours per listener (currently 6.3) rather than reach itself.

Radio 2 has also recorded a second consecutive rise, and is heading back towards the dizzying heights of 15.5m listeners. Listening hours have fallen a little this quarter, but are still up on the previous year. The average Radio 2 listener listens for 11.8 hours a week.

Radio 3 experienced its traditional Proms uplift, and is once again just north of 2m listeners. While Radio 4 has also had a a decent result with 10.8m listeners, although like Radio 3, saw some listening dropoff over the summer.

Radio 5 Live is also looking to finally recover a bit from its big schedule changes, now a year ago. It’s back to 5.5m reach, although it’s still down on last year.

But it’s the BBC’s digital channels that really bear some examination, as they continue to grow massively. Radio 4 Extra has just broken its own record reach of a couple of months ago, with 2.2m people listening a week. Over on 5 Live Sports Extra, Ashes cricket would seem to have been the catalyst for yet another record reach for that station, with 1.7m listeners and nearly 7m hours (also a record). And 6 Music has also had record reach and hours with just fewer than 2.2m listeners a week, and it has passed 20m hours for the first time.

All of that means that BBC Radio accounts for 53.3% of all radio listening in the UK (with Radio 2 accounting for 17.5% on its own).

Does that mean commercial operators have had a dreadful quarter? Well not exactly.

Classic FM has had a very decent quarter, up 4.0% in reach to very close to 5.5m, as well as a similar increase in hours.

Talksport has also had an excellent quarter with a 3.9% increase in reach, taking it very close to 3.2m listeners. Indeed, both Classic and Talksport are very consistent players.

Absolute Radio has had an excellent quarter. It’s reach is up to over 2m for the first time since 2008 – in other words, for the first time since it rebranded from Virgin Radio. Hours are down a fraction, but that needs to be put into perspective with the network performance (see below).

Absolute 80s had a slight fall from last quarter’s record reach. On the other hand, Absolute 70s saw its reach climb to a new all time high.

Kiss had a good quarter, up 5.2% in reach, although listening hours fell. Like Radio 1, I fear that these need to be monitored very carefully.

Kiss Fresh did well getting over 500,000 again in reach, while Kisstory was flat at 1.3m.

Capital Xtra saw a big jump this quarter, up nearly 25% in reach, and nearly 20% in hours. I can’t really explain that change – although in the London market we’re used to that sort of thing.

LBC was flat in reach with just shy of 1.5m listeners – still equalling its record reach since turning truly national. Hours did dip a little however.

Xfm became Radio X on 21 September, the day after the end of this RAJAR quarter. As such, although Radio X appears in the survey for sales purposes, in actuality, it was recorded by listeners as Xfm at the time. But the impending closure of Xfm perhaps piqued listeners’ interest because reach across the network surged up to over 1m – a 14% increase on the previous quarter. Otherwise there’s simply no information in this survey as to how Radio X is performing.

Networks

As alluded to above, the Absolute Radio Network achieved a new all-time high of nearly 4.2m listeners. Hours dropped off a little, but the strength of digital performance has been key to Absolute Radio’s success.

The Capital Network has performed well this quarter up 4.9% in reach, and also seeing an increase in hours. In this period, Capital’s owners, Global Radio, bought Juice FM in Liverpool from UTV. The rebranding is apparently due for early next year, so look for the Capital Network to continue to grow.

The Heart Network also had a good quarter with its reach up 3% to just over 9.1m for the first time. It’s a new record for them.

Overall Global Radio now reaches 22m people a week listening for 194m hours.

Bauer Radio reachs 16.7m people listening for 146m hours. Both major groups are up. It’s a competitive landscape out there.

It’s worth noting that both Global and Bauer actually sell even larger audiences since they operate as sales houses for some other groups.

UTV is the third biggest group, and following the sale of the television assets to ITV, and that of Juice FM to Global, I would expect a corporate rebrand will be forthcoming, particularly with their D2 services due to launch next year. They did suffer a little unlike their big competitors, down 2.5% in reach, although broadly flat in hours. They reach 4.4m people a week delivering 32m hours.

Overall Radio Listening

Overall, radio listening is down a fraction on last quarter, but flat on the year. 89% of the population listen to the radio at least once a week, spending 21.6 hours doing so.

Breakfast

It’s breakfast that gets a lot of people excited, so here are a few highlights from this quarter.

Nick Grimshaw has seen his audience fall a small amount, with a 1.0% drop from last quarter, set against an overall increase for the station.

Chris Evans has also seen a a drop, losing about 275,000 listeners on the previous quarter.

The Today Programme on Radio 4 is of course the second biggest “breakfast show” in the country, and it has increased a little to nearly 6.8m listeners this quarter (up 1.2%).

In the commercial world Christian O’Connell saw a big jump, up 6.2% to 1.8m listeners across the entire Absolute Radio Network of services.

Aled Jones on Classic FM has nearly 1.7m listeners, up 1.8% on the last quarter. But Alan Brazil has seen his reach drop to just below 1.4m listeners on Talksport (again, against an overall station rise).

The Kiss breakfast nationally has fallen nearly 10% this quarter, and LBC will be disappointed with Nick Ferrari falling 12% this quarter to just over 900,000.

London

London listening is always interesting, with a competitive marketplace and a surprising degree of change from RAJAR period to RAJAR period (disturbingly).

The chart above shows the reach of the main commercial stations in London, as well as BBC London (or BBC Radio London as it is now known).

What this chart shows in particular is that Capital and Kiss are neck and neck in reach terms. In fact, Kiss shades Capital by 3,000 people this quarter. But Capital will also be able to say it’s the biggest [commercial] station in London with more listening hours than Kiss.

This chart also illustrates to what extent Heart’s reach has bounced around over the last few quarters. From a record low in Q3 2014, they bounced up in Q4, bak down in Q1 2015, then surged in Q2, before falling down again this quarter. You could make a decent rollercoaster out of Heart’s performance chart.

Otherwise LBC and Magic have had disappointing reach perforances this time out, with Absolute flat, and both Smooth and Xfm seeing increases – the latter again perhaps because of its imminent demise towards the end of this period.

Finally BBC London got its best result in a couple of years just ahead of its rebrand. There’s a new schedule coming there soon too, so it’ll be one to watch.

Finally, because people tend to forget it, it’s worth reminding ourselves that Radio 4 is actually the biggest station in London with 2.7m listeners and 31m listening hours (i.e. 3 times what the largest commercial station gets!). Radio 2 is actually number 2, while Radio 1 slots in behind Kiss, Capital and Magic.

Digital

The big news here is that 41.9% of listening to radio is now via a digital platform. This figure had been threatening to creep over 40% for a while, and it’s now onward to 50% which is what gets people talking about digital switchover in radio.

At the same time, those who say they listen via AM/FM has fallen to below 50% for the first time (The difference is made up of people who don’t state their platform).

Both DAB and internet listening are up to record levels with 27.7% of listening being via DAB, and 6.9% of listening via the internet, including mobile apps.

The chart above really makes clear the growth in internet listening, although broadcast DAB is still much more important.

The chart below shows listening through the day (Mon-Fri average) by the different platforms. AM/FM listening is the most normalised, while the morning and evening drivetime peaks for DAB aren’t as clearly defined because we’re less likely to have DAB in our cars.

Internet listening tends to be a post-lunchtime thing, with a peak at around 5pm. One could surmise that a lot of that is at work, but the listening on that platform continues into early evening.

On the other hand, digital TV has a clearly defined daytime trend.

Listening Location

It’s a while since I last looked at this, and although it rarely changes much, I thought it was useful to put some updated information out there on where people listen to the radio.

It doesn’t move around massively, with listening at home making up the vast majority of listening.

But with the growth of digital in-car offerings, as more and more people connect their smartphones to their car’s entertainment system (Or “infotainment” system as the manufacturers would have it), I thought it was worth seeing the extent to which internet listening in-car is growing.

We know that services like Apple Carplay and Android Auto are coming soon, and already in select models, so this will be something to keep an eye, particularly given the range of audio options the connected car will offer the driver.

The numbers are a little “fuzzy” since some of the sample sizes, particularly for 15-24s, are low. But this shows that digital is beginning to make an impact in-car, with nearly 20% of in-car listening being via a digital platform. That drops to just 1.0% for internet radio, although it’s 3.0% for the younger 15-24 demographic. Something to keep an eye perhaps, as people get better data plans, and they find it easier to hook-up their phones to their cars.

Further Reading

For more RAJAR analysis, I’d recommend the following sites:

The official RAJAR site and their infographic is here
Radio Today for a digest of all the main news
Go to Media.Info for lots of numbers and charts
Paul Easton for analysis including London
Matt Deegan has some great analysis
Media Guardian for more news and coverage
The BBC Mediacentre for BBC Radio stats and findings
Bauer Media’s site.
Global Radio’s site.

[Updated to correct a 1Xtra/6 Music figure]

Source: RAJAR/Ipsos-MORI/RSMB, period ending 20 September 2015, Adults 15+.

Disclaimer: These are my views alone and do not represent those of anyone else, including my employer. Any errors (I hope there aren’t any!) are mine alone. Drop me a note if you want clarifications on anything. Access to the RAJAR data is via RALF from DP Software as mentioned at the top of this post.