I’m something of a news junkie, and I spend a lot of time reading stories on a reasonably wide range of news sites. I pay for a number of those sites, but appreciate that advertising revenues alone aren’t enough to support any sites – with the possible exception of the very largest.
But there are a number of “features” that we find on many news sites that I find incredibly annoying. This is by no means a complete list!
Video only stories
Depending on what day of the week it is, video is either in or out of vogue. When Facebook was paying everyone to do Facebook Live videos, many sites instantly set up video units to supply these. Then Facebook fell out of love with video and they stopped paying, so everyone stopped making all those videos. Then Snapchat came along, and video was back in the ascendancy. Then it wasn’t. Now we have Facebook Watch and something that nobody is watching called IGTV.
Anyway, I especially hate it when a “story” is published that consists only of a video. The thing is, I can read a lot faster than I can watch a video. I would say that 9 times out of 10, I bail out at this point. No matter how interested I am in the story – I don’t watch the video.
Of course those same videos have subtitles which some have dubbed the return of silent cinema, since producers know we don’t always have access to headphones at time of watching.
But just write the story below the video and give me the choice of either medium!
Music on Videos
Sometimes there are news videos that either don’t have sound at all (perhaps dash-cam footage), or are packaged up to include music. For rights reasons, commercial music (i.e. music you might recognise) can’t be used. So we get library music – that is, music that can be paid for once with no further rights issues arising. That’s useful in the digital realm.
There’s perfectly good library music of course – but it takes time to dig out. More often than not, we get generic “muzak” and it’s just awful. Worse are the videos where the person who made them isn’t aware of sound levels and mixes the music too loudly.
Music can be a very powerful part of a video, but used badly it draws attention to itself and is just awful.
There’s a certain daily newspaper site that’s worst at this. Any article they publish includes large numbers of mostly irrelevant photos. Here’s an article about someone. Here are ten photos of that person when a maximum of one was required.
And because that site has been successful, others have mirrored it.
Creating Pages Where There’s No Story
This is common in the breaking news environment. You see a Tweet that might say something like “Politician John Smith has resigned – [URL]”
You click through to the URL to discover that there’s no more story than the Tweet contained. Now I realise that in due course, the newsroom will build out that story and add more detail and context. And I also realise that just because I’m clicking the link at time of initial publication, others may be clicking later. But if you have no further information, why not send a second Tweet when you can offer more details? I’ll be more inclined to click through that way.
The danger otherwise is that I’ll assume all your breaking news links are empty and won’t click. Yet sometimes, the story has been written ahead of time, and the release of it has been carefully timed. E.g. a big investigative piece. If my learned behaviour is not to click the link on breaking news, then you’re not getting me to read a story when you have actually published it in detail!
Creating Pages for Stories That Aren’t Stories At All
I’ve written about this before, but there are two key examples of these stories which can be summarised as:
“What time is the World Cup Final?” and
“Who is Oskar Schlemmer?”
What both of these are doing is relying on the fact that Google prioritises news sites in their search results. So if a “respectable” news publisher has written a piece on “What time the World Cup Final starts” then it’ll get in that news carousel at the top. News sites all know that people will be Googling basic information like this, and so they write a news story to get the clicks. The answer to a question like this should simply be a time. But that’s not good enough for Google’s algorithm, so a writer puts together 500 words on the World Cup final, which somewhere includes the kick off time.
Google has countered this to some extent with its own top level search results for basic information, but it doesn’t stop the news sites.
Needless to say that such “stories” do not end up in print products.
The second example above is from a recent Google Doodle – those cartoons that Google regularly place on their home page where their logo would sit. They invariably celebrate the anniversary of someone interesting, and clicking through on the doodle will take you to a page of search results.
More often than not, the best result is probably the Wikipedia page for that person. But again, if a news site writes a piece about the Bauhaus artist Oskar Schlemmer, then that ends up at the top of the search results page. When a viewer clicks through.
I can only assume that it’s someone’s job to monitor Google around midnight to see if they’ve put a Doodle up, and if they have, bash out a quick “news” story – probably based solely on their Wikipedia page for background info.
Taboola, Outbrain et al
I loathe these sites. Really I do. The problem is that they’re crack cocaine for news sites, offering both revenues and clicks.
In essence, they’re those “Around the Web” boxes you get at the bottom of news stories from often incredibly respectable sites. They offer supposed further reading opportunities and have a list of stories. But those stories are invariably the most salacious and often misleading stories around. Somehow the murky world of digital advertising means that the economics work. Dubious sites claiming to offer cheap iPhones or whatever, pay these companies to promote their sites of little merit. Outbrain or Taboola pay the host sites on actually quite good rates – that’s why so many sites use them.
There was a great Reply All episode a few months back that told one person’s sad story which was being used by these clickbait organisations for their gain. They couldn’t get the story taken down. But the resulting episode really explained how these “chumbox” services work.
What’s interesting is that these companies do offer more premium versions with less clickbait, but that few organisations seem to take this option.
And I do know that they pay handsomely for those boxes, so news sites invariably keep them up despite dragging down the overall quality of the page.
Something aired on television and people have opinions on it. Perhaps an actor took his top off on a period drama, or a celebrity did a disgusting challenge in the “jungle.” A story needs to be written, and some junior reporter trawls Twitter looking for comments that back up whatever angle they’re taking. This is particularly the case for any BBC-bashing story, because no matter what, there will always be someone who has a view on Twitter that meets the needs of the writer.
And so we get stories with random members of the public saying things that support whatever thesis the publication is trying to present.
Twitter in Celebrity Death Reports
This is what happens. Someone famous dies. A story is put together. If they’re really famous and really old, then an obituary might already be ready. But there’s the general news story about their death to write. News site writers instantly trawl Twitter and Instagram looking for other famous people’s nice words about the person who has died.
And there lies the problem.
All too often, the first people to comment are not necessarily the people you’d want to hear from. A famous old actor dies, and someone who was knocked out in week 2 of Strictly quickly Tweets their thoughts. I’m not saying that the thoughts of said failed dancer aren’t genuine, it’s just that they’re not someone who’s opinion I’m truly interested in.
All too often the stories are filled with the remembrances from whichever celebrities have Tweeted first rather than looking for the dead person’s peers or family members.